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It is important to understand that service is a not just a delivery of product, it is a process, a deed, a performance and effort from both provider and customer. It goes beyond the first encounter with a customer; it builds relationship between the company and society represented by this customer. Service operations manager should be aware that they do not only create the economic value for the firm but also social value for the customers. Customers have expectations that their rights are respected and the company needs to stick to ethical standards and contribute to the development.
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The above sample analytical essay, although short, proves to be a good one since the argument is organized around a single thought which is to quit smoking, it is logical, somewhat controversial and a well ordered argument. Scientific studies related in the above article has proven the analyst’s point and backed up the argument. Finally, the conclusion proved her main point, losing weight and smoking just don’t jive. One must quit smoking to be healthy. Otherwise, you are just cheating yourself.
4) Use facts, statistics, quotes and examples to convince your readers of your argument
Henry David Thoreau once said, “If you would convince a man that he does wrong, do right. However, do not care to convince him. Men will believe what they see. Let them see.” In terms of academic writing, this phrase means being able to draw visual images with the help of words. What is an illu...